Walk-in Service - beginning June 23, 2021 we will once again open our doors to walk-in service and orders, however please note that ordering online for pickup is our preferred method of sales. This is because some of our products are made to order, such as scones, afternoon tea boxes, caramel apples and gift boxes.
Curbside Pickup - we will continue to offer this service for all customers as a convenient way to shop. Look for the orange cones and park as close to the curb between them as you can, and call us with your name and order number. Our address is:
The Celtic Tea Shoppe, Home of Artisan Candies
4432 Pearl Avenue, San Jose CA 95136
When you are on the Cart page, use the gold box to tell us what day and time you want to pick up your order at the shoppe during our business hours, which are generally 12-6 pm Tuesday-Friday. Then choose "Pickup" for pickup at our store. Be sure to call us with your order number and name when you drive up to the curb, so we know you're here!
No-Show Policy - Please understand that if you do not show up to pick up your order by the end of the business day specified on your order, we will refund your order for pre-packaged and frozen items minus a 15% restocking fee, unless another arrangement is made for pickup. Made-to-order items such as scones will not be refunded.
Please note that we DO NOT make local deliveries.
Drop-off Service - If you live in the East Bay or San Francisco area, we are doing drop-offs to those locations on specific Saturdays! Choose "Pickup" when checking out, and be sure to tell us in the gold box on the shopping cart page which service area you are participating in.
General Delivery Information:
Very important - make sure to tell us what date/drop-off location you want in the gold Notes section on the Shopping Cart page.
Deadline to order for Drop-off Service is 3 pm on Friday. Please remember this so we can get your order in on time. After 3 pm, we will not take anymore drop-off orders for the week, so we can prepare orders and get ready for delivery on Saturday.
Drop-off Service orders are minimum $50. If you cannot meet the minimum, please consider splitting an order with friends and neighbors. There is no delivery charge because of the minimum.
No-Show policy. Please understand that if you do not show up to pick up your order within the timeframe allotted, we will refund your order for pre-packaged and frozen items minus a 15% restocking fee. Made-to-order items such as scones will not be refunded.
Locations for Drop-Off:
East Bay Delivery Drop off
3301 Norbridge Ave, Castro Valley, CA 94546
Servicing all East Bay customers, where we meet you in the "middle" at the Castro Valley BART station. We will arrive on the 1st Saturday each month, from 10:30 am-11:00 am, unless otherwise noted, for customers to pick up pre-orders at the Castro Valley BART station parking lot at this address:
We will meet at the parking lot across the street from the entrance, in the same general area as the farmers market.
Serramonte Delivery Drop off
For those who live in the San Francisco area:
3 Serramonte Center, Daly City, CA 94015, under the giant LED sign
Third Saturday of the month, and drop-off time is from 10:30 am - 11 am at Serramonte
Santa Cruz Delivery Drop off - has been paused until further notice.
(This page will be updated as necessary, to reflect the current delivery destinations for The Celtic Tea Shoppe. You can also like our Facebook page, and check out our Events page for current drop-off dates.)