Curbside Pickup - this is currently the only way to physically come to our store, as we are not allowing in-store shopping until the spike in COVID cases comes down in Santa Clara County. Our address is:
The Celtic Tea Shoppe, Home of Artisan Candies
4432 Pearl Avenue, San Jose CA 95136
When you are on the Cart page, use the gold box to tell us what day and time you want to pick up your order at the shoppe during our business hours, which are generally 12-6 pm Tuesday-Friday. Then on the Shipping page, choose "Free curbside pickup" so you won't be charged for shipping. Be sure to call us when you drive up to the curb so we know you're here!
No-Show Policy - Please understand that if you do not show up to pick up your order by the end of the business day specified on your order, we will refund your order for pre-packaged and frozen items minus a 15% restocking fee, unless another arrangement is made for pickup. Made-to-order items such as scones will not be refunded.
Please note that we DO NOT make local deliveries.
Update 11/1/20 - we are pausing drop-offs around the Bay Area until January 2021. Please come to our shop for pickups, or you can order shipping for our great foods to be delivered to you! (Shipping is not available for frozen items such as meat pies, sausage rolls, pumpkin juice, and casseroles.)
Drop-off Delivery - If you live in the East Bay or San Francisco area, we are making drop-off deliveries to those locations on specific Saturdays! As with Curbside pickup, please choose "Free curbside pickup/Drop-off Delivery" off when choosing your shipping, so you will not be charged.
General Delivery Information:
Very important - make sure to tell us what date/drop-off location you want in the gold Notes section on the Shopping Cart page.
Deadline to order for Delivery to drop-off points is 3 pm on Friday. Please remember this so we can get your order in on time. After 3 pm, we will not take anymore drop-off orders for the week, so we can prepare orders and get ready for delivery on Saturday.
Delivery orders are minimum $50. If you cannot meet the minimum, please consider splitting an order with friends and neighbors. There is no delivery charge because of the minimum, nor will you be charged shipping during checkout on the site.
No-Show policy. Please understand that if you do not show up to pick up your order within the timeframe allotted, we will refund your order for pre-packaged and frozen items minus a 15% restocking fee. Made-to-order items such as scones will not be refunded.
Locations for Drop-Off:
East Bay Delivery Drop off
3301 Norbridge Ave, Castro Valley, CA 94546
- Servicing all East Bay customers, where we meet you in the "middle" at the Castro Valley BART station. We will arrive every 2nd and 4th Saturday from 10:30 am-11:00 am, unless otherwise noted, for customers to pick up pre-orders at the Castro Valley BART station parking lot at this address:
We will meet at the parking lot across the street from the entrance, in the same general area as the farmers market.
Serramonte/Vallejo Delivery Drop off
For those who live in the San Francisco area, and in the northern part of the East Bay, in the Vallejo/Novato areas and above:
1st drop-off - 3 Serramonte Center, Daly City, CA 94015, under the giant LED sign
2nd drop-off - Dolores Huerta Park, next to Vallejo Municipal Marina at 42 Harbor Way, Vallejo, CA 94590
Third Saturday of the month, and drop-off time is from 10:30 am - 11 am at Serramonte, and then 12-12:30 in Vallejo.
Santa Cruz Delivery Drop off - has been paused until further notice.
(This page will be updated as necessary, to reflect the current delivery destinations for The Celtic Tea Shoppe. You can also like our Facebook page, and check out our Events page for current drop-off dates.)